Frequently asked questions
Pets are allowed in rental vehicles. Customers are required to keep pets crated during the rental period and return the rental car in a clean condition, free of pet hair, to avoid cleaning/detailing fees. Service animals used by customers with disabilities are permitted in the vehicle without a carrier.
Minor damage to a rental car, such as scratches, dents, or a chipped windshield, is covered by the Damage Waiver offered by Eptagon Rental Cars. The Damage Waiver is an optional protection product you can purchase with your car rental. If you choose not to purchase the Damage Waiver and the car incurs damage, you may be responsible for covering the cost of repairs. Your personal auto insurance may or may not cover these expenses, so we recommend contacting your insurance provider before renting a car.
Yes, Eptagon Rental Cars offers baby chairs and booster for your convenience and safety. When booking your rental car, you can request a baby chair or booster to be included. Please ensure to mention this requirement during the reservation process or contact our customer service team to add it to your booking. There may be an additional fee for this service, so please check with us for the latest pricing and availability. Your child's safety is our priority, and we are committed to making your travel experience as comfortable and secure as possible.
Yes, all vehicles at Eptagon Rental Cars are equipped with smart screens that include Google Maps. Additionally, our smart screens allow you to connect your phone and play music, providing a seamless and enjoyable driving experience. This feature ensures you have access to reliable navigation and entertainment throughout your journey. Our commitment to providing the best technology and convenience for our customers means you can travel with confidence, knowing you have the latest tools at your fingertips.
At Eptagon Rental Cars, both the main driver and an additional second driver are included free of charge. We understand the importance of flexibility and convenience when it comes to your travel plans. However, if you require more than two drivers, there will be an additional fee for each extra driver.